• Jeff Bezos said the 'secret sauce' to Amazon's success is an 'obsessive compulsive focus' on customer over competitor

    6 days ago - By Chron

    Cliff Owen/AP
    Jeff Bezos shared several insights into Amazon during a talk at the Economic Club of Washington on September 13.
    Early in the talk, he expanded on Amazon's leadership principle of customer obsession. Business leaders must focus on the customer rather than the competitor, he said.
    Bezos said he looks for that customer obsession when he invests in new businesses, as well.
    Amazon has 14 leadership principles that guide its employees' business decisions, but founder Jeff Bezos said just one is the "secret sauce" to the trillion-dollar company's success.
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