• How to gracefully handle a conflict among your team members

    5 days ago - By Fast Company

    Spats happens, but how you get ahead of them as a leader will demonstrate if they'll help or harm your organization.
    Children want to know what the rules are, and they want those rules to be applied dependably between them. Baseball players want to know how the umpire is “defining” the strike zone, and they want consistent at-bat calls across both teams. And if drivers followed their own rules and police thought up infractions sporadically, our public roads would be chaos.
    Read more ...