• Travel Outlook Celebrates 10th Anniversary As the Only Hotel Call Center Certified by Kennedy Training Network

    5 days ago - By Hotel News Resource

    Founded in 2006 and based out of Fort Lauderdale, Florida, KTN's experience in hotel call center training and mystery shopping assessment stretch back over three decades when its Founder and President, Doug Kennedy, first started conducting reservations sales training for hotel call center clients including Marriott, Westin, Omni, Kimpton, Best Western, Ritz-Carlton, and Wyndham.
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