• A Qantas booking error seated a baby and her parents on different flights home. They say the resulting 12-day delay cost them nearly $12,000 - but the airline will only pay $7,300

    1 month ago - By Business Insider

    Qantas booked Andrew and Stephanie Braham on a separate flight home. Andrew and Stephanie Braham/James D. Morgan via Getty
    Qantas booked Andrew and Stephanie Braham and their baby daughter on separate flights home.
    The booking error left the family stranded in Rome, Italy for 12 days.
    The Brahams say this left them $12,000 out of pocket but the airline will only reimburse them $7,300.
    An Australian couple say they were left nearly $12,000 out of pocket after a booking error by Qantas meant their 13-month-old baby was seated on a different flight home. Andrew and Stephanie Braham ultimately...
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