• A Harvard psychologist explains the rise in passengers getting violent on airplanes and customers abusing retail workers: People have reached 'a boiling point'

    1 month ago - By Business Insider

    Summary List Placement Violence on airplanes is spiking. Retail and fast-food workers say they're being harassed and assaulted. And small business owners report experiencing frustrated customers whose patience has evaporated.
    All of this behavior is the result of a year and a half of fear and anxiety, according to Luana Marques , an associate professor of psychiatry at Harvard Medical School.
    "We've been skating thin ice in the past year, and if the weight too much, the ice cracks. I think that's what we're seeing," she said.
    'Everybody's just always mad'
    In 2020, retail workers were...
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  • Chipotle's stores had their most profitable quarter since since 2015 despite the chain raising wages

    Chipotle's stores had their most profitable quarter since since 2015 despite the chain raising wages

    1 month ago - By Business Insider

    Summary List Placement Chipotle just had a hugely successful quarter, with its most profitable period for its stores since 2015 after raising wages for workers.
    The chain posted that restaurant-level operating margins, which is the amount of revenue stores took in after factoring in costs for ingredients, labor, and other expenses, was 24.5% for the second quarter of 2021. The higher the margin, the more profitable the period was for the restaurant. This was a huge improvement over 12.2% margins in the same period in 2020, and the highest the chain has seen since the third quarter of...
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  • A labor-for-hire company says it's turning down jobs worth up to $2,500 each day because it can't find enough workers

    A labor-for-hire company says it's turning down jobs worth up to $2,500 each day because it can't find enough workers

    1 month ago - By Business Insider

    In June, just over 200 workers completed a shift on Laborjack's platform - but nearly a fifth of these only did one job.
    Laborjack
    Laborjack said it can't find enough gig workers to meet soaring demand for its services.
    The Colorado-based company boosted staff wages but said there's huge competition for labor.
    Clients are so desperate for labor that they're no longer price-sensitive, its founders added.
    See more stories on Insider's business page .
    A labor-for-hire company in Fort Collins, Colorado, says it's missing out on huge chunks of revenue because it can't find enough workers to...
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  • Restaurant workers are quitting in the middle of their shifts, reports say. The sector is facing an uphill battle to retain workers amid the labor shortage

    Restaurant workers are quitting in the middle of their shifts, reports say. The sector is facing an uphill battle to retain workers amid the labor shortage

    1 month ago - By Business Insider

    Summary List Placement An employee at a chain restaurant in Phoenix, Arizona, told CNN Business that fellow staffers were sometimes "just walking out in the middle of their shifts" amid the US labor shortage.
    "seat the tables, the dishwashers, the bussers... they'll walk out," a server at Cheddar's Scratch Kitchen told the news network.
    The story amounted to the latest in a series of dispatches from the frontlines of American restaurants, which have been struggling to attract employees as the world slowly returns to normalcy.
    Workers have been leaving their jobs at high rates, giving job...
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