• Internal documents reveal that Whole Foods is leaving some shelves empty on purpose

    One year ago - By Business Insider

    Whole Foods' corporate office has started requiring stores to leave shelves empty when they run out of products as part of its new inventory management system called order-to-shelf, or OTS.
    The company defends this practice in internal documents reviewed by Business Insider, saying it helps ensure out-of-stock items will get reordered.
    Employees say it makes stores look sloppy and empty.
    "The inefficiency was appalling, and the blow to our professionalism demoralizing," Julia Rogers, who left her post at Whole Foods in November, said of OTS.
    Whole Foods stores across the country are...
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